Answer an Invoice Question from the Invoice
A reply to an invoice question for a office manager, with a human check before anything is sent.
The policy says refunds are available within 14 days. The request is on day 20. This workflow produces A refund reply. It is a desk method for billing owners. It does not replace the person who knows the account, the product, or the policy.
Follow each step in order. Copy the prompts, fill in your details, and you're good to go.
The job is A refund reply. If you cannot say that in one sentence, you are not ready for a draft.
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I need A refund reply. Use only the source I will paste. If a fact is missing, write "not in the source". Do not invent an exception or a goodwill credit Confirm you understand, then wait.
Tip: Take names, account numbers, and prices out of the paste unless this tool is approved for that data.
The policy says refunds are available within 14 days. The request is on day 20.
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Write a reply under 120 words. Confirm what they asked. Do not promise a price, a date, a cause, or a refund unless the source already says it. Keep: what they asked, what the policy says, and who decides if the policy does not fit. Source: [SOURCE]
Tip: The policy owner decides exceptions. The draft does not.
A fast draft is useful only after a person removes the lines that were never in the source.
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Review the draft. List every sentence that adds a number, a promise, a cause, or a person that is not in the source. Then rewrite without those sentences. Do not invent an exception or a goodwill credit
Tip: A gap is allowed. Filling a gap with a confident sentence is not.
Paul, a billing owner, keeps or kills the draft. The model does not email, publish, or update a system.
Tip: Save this prompt. Next time, change the source and keep the rules.
This is a practice example, not a customer result. Paul is a billing owner. The policy says refunds are available within 14 days. The request is on day 20. The version they keep: The reply states day 20 and the 14-day rule, and it names Paul as the person who can look at an exception. It does not grant one.
Open ChatGPT, copy the prompts above, and start getting results.
A reply to an invoice question for a office manager, with a human check before anything is sent.
A bug report for a product manager, with a human check before anything is sent.
A training outline for a team lead, with a human check before anything is sent.
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