Beginner
Write Empty-state Microcopy
Empty-state copy for a product writer, with a human check before anything is sent.
For Agencies15 minutes
Learn The export button moved from the top bar to the Reports page. The email delivery did not change. This workflow produces An update to one help article. It is a desk method for support editors. It does not replace the person who knows the account, the product, or the policy.
Follow each step in order. Copy the prompts, fill in your details, and you're good to go.
The job is An update to one help article. If you cannot say that in one sentence, you are not ready for a draft.
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I need An update to one help article. Use only the source I will paste. If a fact is missing, write "not in the source". Do not invent a button you have not clicked Confirm you understand, then wait.
Tip: Take names, account numbers, and prices out of the paste unless this tool is approved for that data.
The export button moved from the top bar to the Reports page. The email delivery did not change.
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Write a checklist. Every item needs an owner and a day. Do not add tools or people that are not in the source. Keep: the step that changed, the step that stayed, and the line that tells people when to contact support. Source: [SOURCE]
Tip: If you did not click it this week, it does not go in the article.
A fast draft is useful only after a person removes the lines that were never in the source.
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Review the draft. List every sentence that adds a number, a promise, a cause, or a person that is not in the source. Then rewrite without those sentences. Do not invent a button you have not clicked
Tip: A gap is allowed. Filling a gap with a confident sentence is not.
Ivy, a support editor, keeps or kills the draft. The model does not email, publish, or update a system.
Tip: Save this prompt. Next time, change the source and keep the rules.
This is a practice example, not a customer result. Ivy is a support editor. The export button moved from the top bar to the Reports page. The email delivery did not change. The version they keep: The article moves the button and keeps the email line. Ivy clicks both before she publishes.
Open ChatGPT, copy the prompts above, and start getting results.
Empty-state copy for a product writer, with a human check before anything is sent.
A bug report for a product manager, with a human check before anything is sent.
A training outline for a team lead, with a human check before anything is sent.
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