Beginner
File a Bug Report with Expected and Actual
A bug report for a product manager, with a human check before anything is sent.
Beginners15 minutes
Learn The customer says the export spins. The ticket has a workspace name and no screenshot. This workflow produces A first reply to one ticket. It is a desk method for support leads. It does not replace the person who knows the account, the product, or the policy.
Follow each step in order. Copy the prompts, fill in your details, and you're good to go.
The job is A first reply to one ticket. If you cannot say that in one sentence, you are not ready for a draft.
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I need A first reply to one ticket. Use only the source I will paste. If a fact is missing, write "not in the source". Do not promise a fix time, a refund, or a cause Confirm you understand, then wait.
Tip: Take names, account numbers, and prices out of the paste unless this tool is approved for that data.
The customer says the export spins. The ticket has a workspace name and no screenshot.
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Write a reply under 120 words. Confirm what they asked. Do not promise a price, a date, a cause, or a refund unless the source already says it. Keep: what you understood, the next fact you need, and what you will not promise yet. Source: [SOURCE]
Tip: One ticket. One reply. No borrowed details from another customer.
A fast draft is useful only after a person removes the lines that were never in the source.
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Review the draft. List every sentence that adds a number, a promise, a cause, or a person that is not in the source. Then rewrite without those sentences. Do not promise a fix time, a refund, or a cause
Tip: A gap is allowed. Filling a gap with a confident sentence is not.
Omar, a support lead, keeps or kills the draft. The model does not email, publish, or update a system.
Tip: Save this prompt. Next time, change the source and keep the rules.
This is a practice example, not a customer result. Omar is a support lead. The customer says the export spins. The ticket has a workspace name and no screenshot. The version they keep: The reply asks for the date range and does not blame a release.
Open ChatGPT, copy the prompts above, and start getting results.
A bug report for a product manager, with a human check before anything is sent.
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